The smooth operation of a strata development requires a methodical and efficient approach to management. Such attention to the management needs of a strata development has to be emphasised right from the very beginning.
Whether we are acting on behalf of our client, the Management Corporation (MC), to take over a strata development from a developer, a fellow Managing Agent(MA) or handing over to another MA, it is our responsibility to ensure that all matters of the development are being followed through.
Any handover, whether it is between the developer and MC or between two MAs, pose its own challenges. To start off the management of a strata development on the right foot, it is best to observe systematic and effectual practices during this entire process. When handing over the management of a strata development to another MA, we owe it not only to ourselves, but also to the other members of the strata community, to execute it professionally.
Especially when taking over the management of a strata development from the developer, the role of an MA and strata manager in dealing with the developer and the MC is all the more significant. When the need arises, the MA and strata manager, otherwise known as the in-between in this developer-MC relationship, should not hesitate to act as a facilitator and mediator in resolving disputes involving both parties.