When selecting a managing agent to manage your condo, what truly matters, price or performance?
Recently, we met a prospective client who wanted to impose Liquidated Damages, citing past bad experiences with other agents.
Despite our efforts to demonstrate our digital solutions, value-added services and strong track record, the only concern was price.
Should past failures define the future?
If one measures all managing agents by the mistakes of a few, innovation and trust are buried under suspicion.
It’s like judging a doctor’s ability based on a misdiagnosis from a different clinic.
Each agency operates differently.
Some cut corners to lower prices.
Others, like us, invest in quality, efficiency and long-term partnerships.
The climax here isn’t about losing a deal.
It’s about a mindset that risks overlooking the very elements that prevent history from repeating itself.
So, what kind of client would you choose to be?
One driven by the cheapest option or one focused on long-term value and trust?
Let’s redefine the yardstick.
Choose a partner not just a price.
Think wisely, choose Wisely!
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I am Teo Poh Siang, founder of Wisely 98 Pte Ltd. People called me Dr. Condo. I provide consultancy for condos and train the next generation of industry leaders.
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