Repairs for a condo were done, cleaning services were visible and the management team provided reports. But no one questioned them. Then, a fire broke out at the basement. The sprinkler system (a network of pipes installed at the ceiling to release water automatically to extinguish a fire) did  work. But the fire alarm failed Read more about Why Condo Maintenance Audits Matter?[…]

In 1978, I failed my English exam in secondary school—a moment etched in memory, fueling my resolve. It wasn’t until 1984 that I decided to truly master English writing. Knowing that I could not succeed alone, I enrolled in night classes in May that year. I aimed to conquer the General Paper, English writing that Read more about Be the future of condo management[…]

Imagine the rhythmic beat of drums, the clash of cymbals and the vibrant movements of a lion and a  dragon weaving through your condo. This is a time-honoured tradition that brings blessings, unity and energy to the community of Cairnhill Plaza during the Chinese New Year. Lion and dragon dances are deeply rooted in Chinese Read more about A Roaring Start to the Year of the Snake[…]

My first day reporting  for work at a condo was filled with a mix of excitement and fear. In the first six months, I often felt lost. Legal terminology in laws seemed hard to comprehend. Writing minutes under tight deadlines left me drained. Inspections were exhausting, often uncovering issues requiring immediate solutions. Dealing with residents, Read more about Shape Up or Ship Out![…]

After serving his National Service, Shawn  met a pivotal moment in his career. His doctor parents hoped he would save lives. His lawyer friend, Alex wanted to see  him in the courtrooms and his engineer cousin, Natalie painted a future of ground-breaking projects. None of these felt right for Shawn. During a talk, his mentor, Read more about From doubts to building thriving communities.[…]

At an upscale condo, residents enjoyed the peace and tranquillity that the condo offered. Then a unit  on the fifth floor began renovation. Jack hammers shattered the peace and drills echoed through the walls. Residents found themselves bombarded with noise from morning till evening. By the second day, a line of angry residents had formed outside Read more about A Quiet Place 2024[…]

After completing my National Service in 1984, I received two offers: to be an Engineering Assistant at an engineering firm or to be a Property Executive  at a property consultancy firm. I chose the latter because that latter firm paid me $50 more per month. That $50 to me then was a large sum. Not Read more about Jack all trades, master of none?[…]

An award isn’t just about giving away a  trophy. It is   about fuelling motivation. When  condo managers and teams see their work valued, it inspires them to maintain high standards and improve further. An award is also about appreciation. This can  create a ripple effect–an individual’s recognition boosts morale and motivates others in the industry Read more about A nomination for an award?[…]

What if your career begin with training covering  industry standards, legalities and the essential skills of condo management? What if there is a clear path to grow quickly—from a Trainee to a Team Leader and even to a Director within just a few years? We paired every new staff with a mentor at onboarding, shadowing Read more about Coached by a guru of condo management?[…]

One day a sudden fire broke out in a condo, putting the lives of residents at risk. The condo manager and staff at the condo management office sprang into action. They raced towards an apartment in fire. Inside the thickening smoke, a boy was trapped. Without hesitation, the condo manager and staff pushed through the Read more about To start need not be good, to be good need to start![…]